About us: Wickwoods Country Club, Hotel & Spa is a boutique venue and private members' club. Currently The Food & Beverage Department at Wickwoods offers a variety of different casual and formal dining environments and services, notably The award-winning Glass House Restaurant, Members Bar & Lounge, Terraces, Wedding & Events.

Wickwoods is part of David Lloyd Leisure Clubs.

Location: Whilst Wickwoods is an easy drive of 15/20 minutes from Burgess Hill, Haywards Heath, Horsham and Worthing. Due to our location, your own transport is essential.

Awards: We have achieved the following awards and accolades: 1 AA rosette at The Glass House Restaurant 2017 – 21, Spa of the Year 2017 – 2019 by Sussex Life, Bridebook Gold Certificate of Excellence 2019, Silver Star AA rated (aspiring towards Red Star rating and additional Rosettes).

We are recruiting for Bar & Waiting Staff to join our friendly team on an 40 hour per week contract, with overtime available during staff holiday and sickness. Shifts include a mixture of daytimes, evenings and weekends. The department operates between 7.30am and 1.30am, therefore flexibility with availability is preferred.

Brief overview of duties: As part of the Food & Beverage department, you’ll be an integral part of the team providing high-end, personalised and memorable dining experiences in our 1AA Rosette rated restaurant, Wedding & Events Suite and Members Bar & Lounge.

• Deliver all services the required standard of excellence
• Reaching and exceeding personal and departmental targets
• Prepare and maintain front of house and back of house areas to a high standard
• Ensure guests receive a positively unforgettable experience, resulting in repeat business and excellent reputation
• Create a welcoming atmosphere, anticipating members’ and guests’ needs
• Communicating all operational duties and feedback to Restaurant Manager
• Dealing with clients’ and team members observations with a sympathetic, professional and proactive attitude
• Supporting the Restaurant Manager in the smooth running of each and every shift
• Motivate your team-mates to be the best they can be
• Upsell and cross-sell

Key attributes we are looking for:

• Are you loyal, positive and hard working?
• Do you have excellent attention to detail?
• Do you want to set the bar in the industry, and be the best that you can be?
• Are you passionate about your career, are a team player & trustworthy?
• Do you have the insight and courage to recognise and work on your skill gaps, and help support others with theirs?
• Do you have excellent customer service and communication skills?
• Do you have good working relationships, rise to a challenge and adapt well to change?

Qualifications/Skills/Experience:

• Professional and positive attitude at all times
• Whilst Wickwoods is an easy drive of 15/20 minutes from Burgess Hill, Haywards Heath, Horsham and Worthing. Due to our location, your own transport is essential

Excellent package on offer:

-Competitive Salary
-Share of tips
-Free Club Membership* for you and your family
-Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
-Unlimited 50% discount on food and drinks
-Free parking on-site
-Free meal on duty
-Paid breaks
-Discounts on club event tickets, spa treatments and spa products
-Opportunity for advancement and career progression
-Flexible Shift Patterns
-Learning and Development Opportunities
-Wagestream App allowing you to be paid on demand
-Benefits Suite including Life Assurance and Employee Advice Line

Job type: part-time, full-time, temporary, permanent

How to apply:
If you would like to be part of our team please contact restaurantmanager@wickwoods.co.uk with a covering email and your CV, references will also be required. Please note your own transport is essential due to our location.