Should you find you are unable to visit us then we can issue you a full refund if we are informed more than 2 weeks prior to the booking. Cancellations within 2 weeks of the booking or a no show would be non-refundable.
Credit Card Authorisation
We require full payment upon booking to secure the room.
Reception opening hours / check in / check out
Reception is open between 6:30am – 10:00pm Monday – Saturday and 7:00am – 8:00pm Sunday
Check in is between 2:30pm and 10:00pm Monday – Saturday, 2:30pm and 8:00pm Sunday
Check out is by 11:00am
Payment options
We are happy to accept the following payment options.
Cash
American Express
Maestro/Switch
Mastercard
Visa
Pet Policy
Please note pets are not allowed on the premises at any time with the exception of guide dogs.
Facility Charges
Please note as our comprehensive facilities are part of an independent members club we charge £10.00 per person per day for hotel guests.
Parking
Parking is free of charge for residents of the hotel
Taxes
All taxes are included in the room rates
Children’s Policy
Wickwoods is predominantly adult orientated and as such, we are unable to accommodate children under the age of 18 within the hotel. With the exception of those attending a function at the venue.
Noise
Due to the close proximity of our bedrooms we kindly ask our guests to be respectful of other guests and keep the noise down at all times.
Disabled Access
For hotel access/mobility information, please call reception on 01273 857567
