Spa Manager

Spa Manager

This is a fantastic opportunity to join a great team at one of the most progressive lifestyle venues in Sussex which is locate just 15 minutes north of Brighton between the villages of Hurstpierpoint and Henfield.

Having established a very successful base line business over the last 10 years we are seeking experienced staff to enable further investment and development, Your Spa at Wickwoods which has held Sussex Life “Spa of the Year Award” status for the last two years, is an aspect we are particularly looking to develop.

Currently Your Spa offers four high quality treatment rooms as well as access to Wickwoods private members facilities which included a hydro-pool, sauna, steam room, pool, award winning restaurant, hotel accommodation, gardens and terraces. There is also a gym, exercise studio and tennis centre.

Our success is driven by the quality and dedication of our employees. We are looking for motivated, positive and hardworking individuals to join our team.

Our employees receive attractive and flexible career opportunities with a wide range of discretionary benefits.

The Role:

As the Spa Manager you will be responsible for in the region of eight staff members, and report directly to a senior manager.The role in brief involves stock taking, training, promotions, rotas, P&L and general departmental spreadsheets and the overseeing and management of the Spa booking system (training given). The management and the development of the team to forward the department is paramount within this role .This position also covers the responsibility for designing and implementing special offers as well as developing and maintaining excellent relationships with suppliers whilst overseeing all costs.

With the next phase of development imminent, providing the venue with a new permanent Tennis Dome, Spa Garden, additional treatment rooms and more. We are keen to ensure we have the right teams in place to ensure we are able to manage the changes, capitalise on our opportunities and really drive the business forward!

Key attributes we are looking for:

  • Are you loyal, positive and hard working?
  • Are you passionate about your career, a team player & trustworthy?
  • Do you have excellent customer service skills, internally and externally?
  • Are you a natural leader, motivating, meet targets, have good working relationships and enjoy developing those around you?

 

Qualifications/Skills/Experience:

  • A minimum of 5 year’s experience within the industry (with a minimum of 2 years at management level inclusive) is essential
  • A proven track record of successfully managing a team is required.
  • Have a passion for providing a five star service at all time.
  • The ability to adapt and respond to various situations smoothly and efficiently.
  • A team player.
  • High standard of personal appearance.
  • Experience working with products and treatments associated with Guinot, OPI, and Temple Spa would be an advantage but not essential.
  • Whilst Wickwoods is an easy drive of 15/20 minutes from Burgess Hill, Haywards Heath, Horsham and Worthing. Due to our location, your own transport is essential.

 

Excellent Package Offer:

  • Competitive Salary
  • Plus commission and bonus
  • Every other weekend off
  • 28 days holiday (Pro rata)
  • Pension scheme
  • Free parking
  • One free meal on duty
  • All expenses paid Christmas party and summer social
  • Genuine investment in your personal development
  • Once passed probation;
  • Discounts and offers available in various Brighton & Hove Restaurants & Bars
  • Discount on Membership, service & products
  • Staff quarterly bonus

 

The accolades and awards we have secured to date are:

  • 1 AA rosette for food in the Glass House Restaurant 2017 – 19
  • Spa of the Year 2018 (Sussex Life)
  • Spa of the Year 2017 (Sussex Life)
  • Trip Advisor Certificate of Excellence 2012-19
  • Guinot Gold Crown Spa 2013-17
  • AA rated – working towards Red Star rating.
  • Entertainment Venue of the Year 2015 (Sussex Life Awards)
  • Best Eatery 2014 (More Radio)

 

Car owner and driving is essential due to our location which is 15 minutes north of Brighton just outside of Henfield.

If you would like to be part of a team in creating something special within a leading lifestyle venue, please send in your CV to chloe@wickwoods.co.uk