Click on any of the links below for more details on our top Wickwoods FAQs. General Club

General Opening Hours

Monday – Friday:
6:30am – 11:00pm
(Gym, swimming pool area and tennis courts close at 10:00pm)

Saturday:
6:30am – 11:00pm
(Gym, swimming pool area and tennis courts close 8:30pm)

Sunday & Bank Holidays:
7:00am – 8:00pm
(Gym, swimming pool area and tennis courts close at 7:30pm)

See individual department’s opening hours below.

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Reception – Click Here

Mon – Fri: 6.30am – 10:00pm
Sat: 6:30am – 9:30pm
Sun & Bank Hols: 7.00am – 8.00pm

The Glass House Restaurant

Mon – Sat (Lunch):
12.00pm – 3.00pm
Mon – Sat (Afternoon Tea):
3:00pm – 5:00pm (24 hours notice is require for bookings)
Mon – Sat (Dinner):
6.00pm – 9.30pm

Sun & Bank Hols::
12.00pm — 8.30pm (Last orders for food is 9:00)
Sun & Bank Hols (Afternoon Tea):
4:00pm – 5:45pm (24 hours notice is require for bookings)

Bookings subject to availability.
The Glass House Restaurant – Click Here to book a table online, click here.

Bar – Click Here

Mon – Sat:
7.00am – 11.00pm
Sun & Bank Hols:
8.00am – 8.00pm Last orders ½ hour before close

Your Spa – Click Here

Monday – 9:00am – 5:00pm
Tuesday – 9:00am – 8:00pm
Wednesday – 9:00am – 6:00pm
Thursday – 9:00am – 8:00pm
Friday – 9:00am – 6:00pm
Saturday – 9:00am – 5:00pm
Sunday – 9:00am – 5:00pm

To view the Your Spa page – Click Here.

Gym & Pool – Click Here

Mon – Fri:
6.30am – 10.00pm
Sat:
6.30am – 8.30pm
Sun & Bank Hols:
7.00am – 7.30pm
Please note a lifeguard is not on duty so use of the pool as with all Wickwoods facilities is at your own risk. Children under the age of 14 must be supervised at all times by an adult who is a competent swimmer.

Children’s Swimming Times – Click Here

Fri:
3:00pm – 6:00pm
Sat, Sun & Bank Holidays:
12:00pm – 5:00pm (With adult lane provided)
Adults may swim at anytime. Please note a lifeguard is not on duty so use of the pool as with all Wickwoods facilities is at your own risk. Children under the age of 14 must be supervised at all times by an adult who is a competent swimmer.

Tennis Courts – Click Here

Mon – Fri: 7.00am – 10.00pm
Sat: 7.00am – 8:30pm
Sun & Bank Hols: 8.00am – 7:30pm

– Lifeguards & Non Swimmers Information

Wickwoods does not have a lifeguard permanently located in the pool area. However, the pool area has safety cameras fitted which are monitored from both the gym and reception. Also, suitably qualified staff also patrol the pool area on a regular basis.
Please remember that our pool has a deep end, and keep a close eye on young children and weak swimmers. Non swimmers should not enter our pool without supervision and approved flotation devices. Non approved flotation devices or toys of any kind are not permitted.

– General Swimming Rules Information

  • Please shower before using the pool and between using the sauna and steam room before re-entering the pool or hydro pool.
  • Please note under 16’s are not allowed in the Hydro Pool, Steam Room & Sauna.
  • Under 14’s must be accompanied by an adult at all times in the pool.
  • No flotation devices other than approved swimming aids such as arm bands or vests are allowed in the pool.
  • No diving weights, toys or any other implements must be taken into the pool.
  • No glasses are allowed in the pool hall.
  • No food is allowed in the pool hall.
  • No running or dive bombing.

– Guests Information

Members are welcome to bring guests to the Club at any time subject to the following conditions which are detailed in the Club rules.Guests must be booked in advance, this can be done by calling reception on 01273 857567.a) Guests may only attend the Club in the company of a valid paid up member.
b) Other than when dining, the facilities are limited to a maximum of two guests per membership at any one time. All children under 14 years (members or guests) must vacate the Club by 8:30pm.
c) Guests using the facilities may only do so after a member has produced a valid guest pass or purchased a day pass at the prevailing guest rate. It is the member’s responsibility to ensure guest fees are paid. All guests are to be signed in and out at reception when utilising the facilities.
d) Guest fees do not apply when dining only, although reservations are required for parties which include more than three guests.
e) Individual guest visits are restricted to five times in any one 12 month period when using the facilities.
f) Members are responsible for the good conduct of their guests and must ensure their guests abide by the Club’s rules to ensure that the peace and enjoyment of all members are preserved.
g) No member may bring a guest to the Club who has been refused membership or ejected from the Club.
h) Guest Passes are issued to existing members when they join and on an annual basis thereafter or when a new member is referred and joins the Club.
i) The Club reserves the right to restrict guests during peak periods without notice and to make changes to the guest policy that are in the best interests of the Club.
j) Members can book their guests on to exercise classes and tennis sessions (Subject to tennis session fee) on the day of their visit.

– Dress Code Information

When frequenting the Club, members are respectfully asked to maintain a respectable level of dress, in particular:
a) Wear suitable footwear at all times other than when physically going to, using and leaving the pool and spa complex.
b) Wear a shirt, trousers, shorts, dress, wrap skirt, tee shirt, blouse, dress or similar at all times other than when physically going to, using and leaving the pool, spa complex and gymnasium.
c) Vests for men are not permitted in any area other than the gym.
d) Sports wear is permitted in the sports bar (vests for men excluded)
e) Sports wear is not permitted in the The Glass House.
f) Sport tops, shorts and footwear must be worn in the gymnasium at all times.
g) The wearing of swimming costumes is restricted to the pool, spa and changing areas only.
h) On occasion entry to events may be limited to the strict dress code i.e. Black Tie.

– Children at Wickwoods Information

Well behaved junior members and guest children are most welcome at Wickwoods. The Club is constantly looking for new ways to improve the facilities for junior members. However the Club’s primary focus is on its adult membership. Parents and guardians are therefore asked to ensure the enjoyment of the Club by adult members is not diminished by any child’s actions or behaviour. Persons under 16 years are not permitted within the spa, steam, sauna, and gym or bar areas. A parent or guardian’s membership covers persons up to the age of 14 years who are listed on a family membership. From the date of their 16th birthday children must become adult members if they wish to continue to use the Club. (There is no joining fee where the parent or guardian is already a Member of the Club) Children under 14 must be supervised by a responsible adult at all times In order to maintain a period of comparative peace at the Club, children under the age of 14 may attend the Club until 8.30pm Monday – Thursday and 9.00pm Friday – Sunday only, by which time they must vacate the Club premises. Swimming times, which may vary from time to time, apply to children 14 years and under and it is the parent’s / guardian’s responsibility to be aware of notices in this respect. Children over 5 years may only change in the same gender or family changing areas.