FAQs

Wickwoods does not have a lifeguard permanently located in the pool area. However, the pool area has safety cameras fitted which are monitored from both the gym and reception. Also, suitably qualified staff also patrol the pool area on a regular basis.
Please remember that our pool has a deep end, and keep a close eye on young children and weak swimmers. Non swimmers should not enter our pool without supervision and approved flotation devices. Non approved flotation devices or toys of any kind are not permitted.

• Please shower before using the pool and between using the sauna and steam room before re-entering the pool or hydro pool.
• Please note under 16’s are not allowed in the Hydro Pool, Steam Room & Sauna.
• Under 14’s must be accompanied by an adult at all times in the pool.
• No flotation devices other than approved swimming aids such as arm bands or vests are allowed in the pool.
• No diving weights, toys or any other implements must be taken into the pool.
• No glasses are allowed in the pool hall.
• No food is allowed in the pool hall.
• No running or dive bombing.

Members are welcome to bring guests to the Club at any time subject to the following conditions which are detailed in the Club rules.Guests must be booked in advance, this can be done by calling reception on 01273 857567.a) Guests may only attend the Club in the company of a valid paid up member.
b) Other than when dining, the facilities are limited to a maximum of two guests per membership at any one time. All children under 14 years (members or guests) must vacate the Club by 8:30pm.
c) Guests using the facilities may only do so after a member has produced a valid guest pass or purchased a day pass at the prevailing guest rate. It is the member’s responsibility to ensure guest fees are paid. All guests are to be signed in and out at reception when utilising the facilities.
d) Guest fees do not apply when dining only, although reservations are required for parties which include more than three guests.
e) Individual guest visits are restricted to five times in any one 12 month period when using the facilities.
f) Members are responsible for the good conduct of their guests and must ensure their guests abide by the Club’s rules to ensure that the peace and enjoyment of all members are preserved.
g) No member may bring a guest to the Club who has been refused membership or ejected from the Club.
h) Guest Passes are issued to existing members when they join and on an annual basis thereafter or when a new member is referred and joins the Club.
i) The Club reserves the right to restrict guests during peak periods without notice and to make changes to the guest policy that are in the best interests of the Club.
j) Members can book their guests on to exercise classes and tennis sessions (Subject to tennis session fee) on the day of their visit.

When frequenting the Club, members are respectfully asked to maintain a respectable level of dress, in particular:
a) Wear suitable footwear at all times other than when physically going to, using and leaving the pool and spa complex.
b) Wear a shirt, trousers, shorts, dress, wrap skirt, tee shirt, blouse, dress or similar at all times other than when physically going to, using and leaving the pool, spa complex and gymnasium.
c) Vests for men are not permitted in any area other than the gym.
d) Sports wear is permitted in the sports bar (vests for men excluded)
e) Sports wear is not permitted in the The Glass House.
f) Sport tops, shorts and footwear must be worn in the gymnasium at all times.
g) The wearing of swimming costumes is restricted to the pool, spa and changing areas only.
h) On occasion entry to events may be limited to the strict dress code i.e. Black Tie.

Well behaved junior members and guest children are most welcome at Wickwoods. The Club is constantly looking for new ways to improve the facilities for junior members. However the Club’s primary focus is on its adult membership. Parents and guardians are therefore asked to ensure the enjoyment of the Club by adult members is not diminished by any child’s actions or behaviour. Persons under 16 years are not permitted within the spa, steam, sauna, and gym or bar areas. A parent or guardian’s membership covers persons up to the age of 14 years who are listed on a family membership. From the date of their 16th birthday children must become adult members if they wish to continue to use the Club. (There is no joining fee where the parent or guardian is already a Member of the Club) Children under 14 must be supervised by a responsible adult at all times In order to maintain a period of comparative peace at the Club, children under the age of 14 may attend the Club until 8.30pm Monday – Thursday and 9.00pm Friday – Sunday only, by which time they must vacate the Club premises. Swimming times, which may vary from time to time, apply to children 14 years and under and it is the parent’s / guardian’s responsibility to be aware of notices in this respect. Children over 5 years may only change in the same gender or family changing areas.