NAME AND ADDRESS

The name and address is Wickwoods Country Club, Hotel and Spa, Shaves Wood Lane, Albourne, West Sussex. BN6 9DY also referred to as the Company.

 

OBJECTIVES

To provide and maintain facilities for both sporting and recreational activities to a balanced subscribed membership. To supply members with food and refreshments including beer, wine and spirits at reasonable prices fixed by the Proprietor / Company.

 

THE CONSTITUTION

The Proprietor / Company will maintain the Club facilities and everything reasonably necessary to enable membership in accordance with these rules, including the engaging and payment of staff for matters associated with the smooth running of the facilities.

 

MEMBERSHIP

Limited membership shall be made available, which the Proprietor / Company may change from time to time. All membership are subject to availability.

 

SINGLE MEMBERSHIP

This is available for individuals over the age of 16 years and allows full use of the Club and its facilities during all operating hours.

 

APPLICATION FOR MEMBERSHIP

a) Every candidate for membership shall complete and lodge with the Club an appropriate application form signed by the applicant together with at least the joining and first month’s fee. The Proprietor / Company reserve the right to accept or reject any application for membership at their discretion.

b) All memberships are subject to Photo I.D.

 

HONORARY AND TEMPORARY MEMBERSHIPS

The Proprietor / Company shall have the power to elect Honorary and Temporary membership on such terms and conditions as appropriate.

 

ELECTION OF MEMBERS

All applications for membership shall be considered by the Proprietor / Company who shall have the power to reject any application for membership without assigning reason or giving explanation.

 

SUBSCRIPTION AND FEES

a) The members shall pay to the Proprietor / Company an annual or monthly subscription, which shall be determined by the Proprietor / Company, (see current applicable Membership Form).

b) Subscriptions shall become payable yearly or monthly in advance from date of election for the ensuing twelve months. The Proprietor / Company shall have the authority to vary all subscription and joining fees. Members who have not paid their subscriptions by the due date for renewal in each year shall cease to be members, although shall be eligible to re-join subject to the availability of membership at that time and subject to a joining fee.

 

CESSATION OF MEMBERSHIP & REFUNDS

Membership of the Club shall cease when:

a) Cancellation is subject to 2 months’ notice in writing addressed to the Club resigning membership to the Club. Suspended memberships cannot form part of this notice period.

b) Suspension of membership is subject to 1 months’ notice in writing addressed to the club. Suspension of membership is only available on medical grounds with the support of a valid medical document.

c) By failure to pay the annual subscription on or by the due date.

d) When the Proprietor / Company in its absolute discretion and without assigning reason or explanation may terminate or suspend the membership of any member.

e) When a temporary member’s term has expired.

f) No refunds are available against un-expired membership fees except at the absolute discretion of the Proprietor / Company and in any event shall be limited to a minimum of a six months’ charge and subject to an administration charge of £50.

g) A prior member shall not be eligible to benefit from promotions offered to sign/introduce new members.

 

RIGHTS OF MEMBERS

A duly elected member of any membership classification will be entitled to benefits as limited by their category and shall be bound by the Rules of the Club for the time being enforced although shall acquire no proprietary rights in the Club premises or in any of the property therein.

 

LIABILITY OF MEMBERS

The facility of members shall be limited to the amount of their subscription.

Members and member’s guests frequenting the Club using the facilities do so entirely at their own risk. The Proprietor / Company will not accept any responsibility for direct personal injury or consequential loss.

 

MEMBERS – SPECIAL PROVISIONS

a) No Club member or guest shall bring intoxicating liquor, soft drinks or food onto the Club premises.

b) All members must produce their current membership card at Reception and prior to entering the Club.

c) All members’ guests must be signed in and the current guest fee, which may vary from time to time, paid, or a guest pass used, except when using the restaurant or bar. All guests using the facilities must sign a waiver declaration upon signing in.

d) All members must advise the Club Manager of any change of address, contact numbers or email.

e) Any member losing their membership card shall be required to purchase a replacement at Reception.

f) Membership cards are not transferable and any member who allows his card to be used by any other person or member shall be liable to expulsion.

g) No persons under 18 years of age may consume intoxicating liquor whilst on the Club premises

h) All tennis playing members and their guests must wear non-marking shoes, acceptable tennis clothing in accordance with the Lawn Tennis Association’s regulations. Any members not complying with this rule may be asked to leave the courts immediately.

i) Club members along with their children and guests will, at all times, behave in an orderly and mature manner and failing to do so may result in expulsion from the Club.

j) It is the responsibility of members to keep their children under proper control at all times. Failure to do this may result in the member being expelled from the Club.

k) Parents and guardians of children under 16 years of age must supervise them at all times whilst in the Club.

m) Please be aware that only approved swimming aids may be used in the pool.

n) No tubes, flippers, masks, snorkels, footballs, bikes, skateboards, kites or any other article deemed by the staff as unsuitable shall be allowed into the Club or allowed for use in the pool.

o) The Club premises or any part thereof may on any day of the year, at the discretion of the Proprietor / Company, be used for functions which members shall not be entitled to attend except with the Proprietor’s/ Company’s consent.

p) The Proprietor / Company reserve the right to preclude any persons from the premises without assigning reason or giving explanation.

q) Suitable attire is required throughout the Club. Men are not permitted to wear vests in the Club other than in the gym. Other than swimming in an appropriate costume, members are to remain fully clothed around the venue. A robe may be worn over the swim wear to collect or order at the members bar.

r) All members will abide by the Club Complaints Procedure, which is available on request

 

FACILITIES

At the absolute discretion of the Proprietor / Company any or all of the facilities may be temporarily or permanently closed for maintenance or any other reason without prior notice in the interests of health and safety.

 

GUESTS

Members may bring a guest to the Club subject to limitations and availability. Members are requested to adhere to the guest policy and abuse of the guest policy may result in withdrawal of membership.

a) Guests may only attend the Club in the company of a valid paid-up member.

b) Other than when dining, the facilities are limited to a maximum of two guests per membership at any one time. All children under 16 years (members or guests) must vacate the Club by 8:30pm.

c) Guests using the facilities may only do so after a member has produced a valid guest pass or purchased a day pass at the prevailing guest rate. It is the member’s responsibility to ensure guest fees are paid. All guests are to be signed in and out at reception when utilising the facilities.

d) Guest fees do not apply when purely dining, although reservations are required for parties which include more than three guests.

e) Individual guest visits are restricted to 5 times in any one 12-month period when using the facilities.

f) Members are responsible for the good conduct of their guests and must ensure their guests abide by the Club’s rules to ensure that the peace and enjoyment of all members is preserved.

g) No member may bring a guest to the Club who has been refused membership or ejected from the Club.

h) Guest Passes are issued to existing members when they join and on an annual basis thereafter or when a new member is referred and joins the Club

j) To avoid any disappointment, we strongly advise that Members book their guests in ahead of time by contacting reception on 01273 857567.

k) The Club reserves the right to restrict guests during peak periods without notice and to make changes to the guest policy that are in the best interests of the Club.

 

PERSONS UNDER 16 YEARS RESPECTIVELY

a) The Proprietor / Company reserve the right to preclude any persons from the premises without assigning reason or giving explanation.

b) Persons under 16 years are not permitted in exercise classes, indoor and outdoor swimming areas inc. spa, steam, sauna, the gym or bar areas.

d) From the date of their 16th birthday children must become Adult members if they wish to continue to use the Club.

e) In order to maintain a period of comparative peace at the Club- Member’s or Guests Children subject to the correct pass and under the age of 16 may attend the Club until 8.30pm Monday – Thursday and 9.00pm Friday – Sunday only, by which time they must vacate the Club premises.

 

DRESS CODE

When frequenting the Club, members are respectfully asked to maintain a respectable level of dress, in particular:

a) Wear suitable footwear at all times other than when physically going to, using and leaving the pool and spa complex.

b) Wear a shirt, trousers, shorts, dress, wrap skirt, tshirt, blouse, dress or similar at all times other than when physically going to, using and leaving the pool, spa complex and gymnasium.

c) Vests for men are not permitted other than in the gym and exercise classes.

d) Sportswear may not be permitted in the restaurant area.

e) Sport tops, shorts and footwear must be worn in the gymnasium at all times.

f) The wearing of swimming costumes is restricted to the pool, spa and changing areas only. A robe may be worn over the swim wear to collect or order at the members bar.

g) On occasion entry to club events may be limited to the strict dress code i.e. Black Tie.

 

OPENING & OPERATING HOURS

a) The Club premises will be open to members at such hours as the Proprietor / Company may notify.

b) The permitted hours for the supply and consumption of intoxicating liquor on the Club premises to Members and their guest shall be the permitted hours of the Club’s approved licence. Such hours shall be notified to members on request.

c) The Club facilities operating hours may not be the same as the Clubs opening hours. Such hours shall be notified to members on request.

d) Opening, operating and consumption hours may vary or permanently change from time to time.

 

GENERAL

a) Wickwoods Country Club will not be liable for failure to comply with any terms or conditions of this contract to the extent such as compliance is prevented hindered or delayed by any cause beyond its control including but not limited to epidemic, pandemic, fire, storm, explosion, flood, Act of God, action of any Government, Government restriction or Governmental agency shortage of material of goods, strike or lockout.

b) Epidemic / Pandemic- both parties acknowledge the risk of restrictions resulting from government regulations and or orders. The customer acknowledges the club may be required to take one or more of the following measures for the safety of the venue staff and the safety of guests attending the event to which this booking relates: (i) impose maximum numbers (ii) limit food or drink availability (iii) impose specific requirements regarding personal protective equipment such as the wearing of masks; (iv) restrict the numbers of overnight stays if applicable; and/or (v) limit any planned classes or bookings (vi) designate alternative entrance and exit routes.

c) If due to specific Government restrictions, the club is required to close for a period of time, membership subscriptions will automatically be charged at the clubs prevailing rate for its online and home service rates. The charge will apply unless otherwise agreed in writing or by email.

d) In taking up membership the client / member is providing their permission for the club to use personal details for the sending of emails and letters pertaining to membership and other offers at the venue as well as the uploading of personal details to membership related applications such as venues Fitness App.

a) The Proprietor / Company reserves the right to refuse admission to any member or guest and to terminate or suspend the membership without assigning or giving reason for any such action or giving any explanation to that member.

b) If any member fails to comply with the Rules of the Club or in the opinion of the Proprietor / Company conducts himself/herself either in or outside the Club bringing the Club into disrepute, the Proprietor / Company may in his absolute discretion caution, suspend or expel any such member without assigning a reason for any such action or giving any explanation to that member

c) The Proprietor / Company do not accept liability for loss or damage to property of a member or guest. Although personal lockers are available no secure storage facilities are provided and accordingly the Proprietor / Company recommend that no property of value should be brought onto the Club premises and left unguarded.

d) The Proprietor / Company reserve the right to ask any person who is judged to be causing a nuisance to leave the Club. Failure to do so will result in termination of membership.

e) A prior member will not be eligible to benefit from promotions offered to attract new members within three months of a prior period of membership being held.

f) The Company has a zero tolerance policy against any Member or Guest who is rude, aggressive, argumentative, violent or disruptive to any team member and they will be asked to leave immediately and may have their membership rescinded.

 

ALTERATION TO THE RULES

These rules are subject to alteration, deletion or addition by the Proprietor / Company without prior notice.

 

CLOSING OF THE CLUB

The Proprietor / Company may at any time in his absolute discretion and without prior notice, close the Club premises or any of the facilities temporarily and may, by giving three months prior written notice affixed to the Club notice board dissolve and close down the Club. In the event of such dissolution and closing down, the membership of all members shall be deemed terminated and they have no rights or claims against the Proprietor.

 

INTERPRETATION OF RULES

The Proprietor / Company whose decision shall be final and binding on all members of the Club shall determine any dispute or differences which may arise in regard to interpretation of these rules.

 

DOGS

Please note that dogs are not permitted on the premises at any time with the exception of guide dogs.

 

LOCKERS

Lockers are provided to members free of charge although the use for the securing valuables is entirely at the members risk and the Club is not able to take any responsibility for any lost items. Members may only use the lockers during their use of the facilities on any given day and are not permitted to leave items in the lockers overnight and as such the Club may remove the items left in lockers and place these without liability into lost property. If the Club is able to identify the member who has left items in a locker overnight then the Club reserves the right to make a charge of £15.00 for emptying the locker and for covering the admin cost of recovering the key. In the event a key for the locker is lost the Club may charge for the key and wrist strap replacement at £15.00 or at a higher cost if charged by the supplier.

 

BOOKING POLICY

a) Members are able to make bookings by phone, email, online or in person.

b) Bookings made by email are not firm bookings unless a confirmation email has been sent by Club confirming the booking.

c) The Club offers no guarantee to respond to bookings made by email within a specified timescale.

d) Members who book classes or courts and fail to attend the booking or cancel the booking 24 hrs prior, may be blocked from booking classes.

e) The Club reserves the right to release booked spaces, tables, tickets or courts 15 min after a scheduled booking in the event of a no show.

f) Where applicable, the member is responsible for payment of additional facility fees.

g) When booking facilities these may only be used by the person who made and is named in the booking.

h) Bookings are not transferable.

i) Where fees have been paid in advance for a booking, credit for cancelled bookings this will be at the discretion of the management. There will be no credit if the space, facility, table, event or ticket is not re-let.