Cancellation and refunds:
Cancellation must be made in writing at earliest opportunity, deposits are non-refundable. Full payment is required six weeks prior otherwise the company reserves the right to re-sell individual spaces. No refunds are provided where bookings are cancelled with less than six weeks notice. Refunds are not available if the course is affected by an event outside of the company’s control, including rain or other adverse weather conditions.

Personal property, including baggage, is your own responsibility at all times.

Booking charges/amendments
Subsequent amendments to a booking may be subject to an admin charge. Major amendments less than six weeks prior to booking maybe treated as a cancellation.

Wickwoods adjustments
We reserve the right to alter or cancel any tennis, accommodation or other arrangements. If we have to make a major change to your booking, we may offer a suitable alternative, if available, or offer a full or part refund subject to the change required.

Your final balance payment
Must be paid no later than six weeks before the course starting date otherwise the booking will be re-sold and deposit forfeited.

Holiday insurance
We provide personal injury insurance, although we recommend participants have their own insurance as well.

Number of players per court
The number of players per court will be no more than 8

Club Rules

The name and address of the Club is Wickwoods Health Club and Spa, Shaveswood Lane, Albourne, West Sussex. BN6 9DY.

To provide and maintain facilities for both sporting and recreational activities to a balanced subscribed membership. To supply members with food and refreshments including beer, wine and spirits at reasonable prices fixed by the Proprietor / Company from time to time.

The Proprietor / Company will maintain the Club facilities and everything reasonably necessary to enable membership in accordance with these rules, including the engaging and payment of staff for matters associated with the smooth running of the facilities.

Limited categories of membership shall be made available, which the Proprietor / Company may change from time to time. All membership categories are subject to availability.
This is available for individuals over the age of 16 years. It allows full use of the Club and its facilities during all operating hours.
This is available (subject to availability) for bona-fide companies and their employees and allows full use of the Club and its facilities during all operating hours.
This is available for juniors between their third and sixteenth birthday. Members’ children who reach the age of 16 years must become adult members if they wish to continue to use the Club. They may use the Club at any time with the exception of the bar area in licensing hours if aged under 16, and the Spa, steam room, sauna and gymnasium if aged under 16. Junior members are not allowed to buy alcoholic beverages at any time. No one aged under 16 is admitted to the Club unless accompanied and supervised by an adult member.
This is available for students under the age of 22 in full time eduation. A student card and additional evidence may be required when joing the Club. Once a student has completed their studies they must become adult members if they wish to continue to use the Club.

Every candidate for membership shall complete and lodge with the Club an appropriate application form signed by the applicant together with at least the joining and first month’s fee. The Proprietor / Company reserve the right to accept or reject any application for membership at his discretion.
All memberships are subject to Photo I.D.

The Proprietor / Company shall have the power to elect Honorary and Temporary membership on such terms and conditions as they shall think fit.

All applications for membership shall be considered by the Proprietor / Company who shall have the power to reject any application for membership without assigning reason or giving explanation.

The members shall pay to the Proprietor / Company an annual or monthly subscription, which shall be determined by the Proprietor / Company, (see current applicable Membership Form). Subscriptions shall become payable yearly or monthly in advance from date of election for the ensuing twelve months. The Proprietor / Company shall have the authority to vary all subscription and joining fees. Members who have not paid their subscriptions by the due date for renewal in each year shall cease to be members, although shall be eligible to re-join subject to the availability of membership at that time and subject to a joining fee.  The company reserves the right to levy a 3% surcharge on all credit card transactions.

Membership of the Club shall cease when:

a) Cancellation is subject to 3 months notice in writing addressed to the Club resigning membership to the Club. Suspended memberships cannot form part of this notice period.
b)Suspension of membership is subject to 1 months notice in writing addressed to the club.
c) By failure to pay the annual subscription on or by the due date.
d) When the Proprietor / Company in its absolute discretion and without assigning reason or explanation may terminate or suspend the membership of any member.
e) When a Temporary member’s term has expired.
f) There is no refund on un-expired membership fees accept at the absolute discretion of the Proprietor / Company and in any event shall be limited to a minimum of six months charge and subject to an administration charge of £50.00.
g) A prior member will not be eligible to benefit from promotions offered to attract new members within 3 months of a prop period of membership being held NB.
A duly elected member of any classification shall be entitled to benefits as limited by their category and shall be bound by the Rules of the Club for the time being in force although shall acquire no proprietary rights in the Club premises or in any of the property therein.

The facility of members shall be limited to the amount of their subscription.
Members and member’s guests frequenting the Club using the facilities available, do so entirely at their own risk. The Proprietor / Company will not accept any responsibility for direct personal injury or consequential loss.


a) No Club member or guest shall bring intoxicating liquor, soft drinks or food onto the Club premises.
b) All members must produce their current membership card at Reception and prior to entering the Club.
c) All members’ guests must be signed in and the current guest fee, which may vary from time to time, paid, or a guest pass used, except when using the restaurant or bar.
d) All members must advise the Club Manager of any change of address.
e) Any member losing their membership card shall be required to purchase a duplicate card at a cost of £3.00
f) Membership cards are not transferable and any member who allows his card to be used by any other person or member shall be liable to expulsion.
g) No persons under 18 years of age may consume intoxicating liquor whilst on the Club premises.
h) All tennis playing members and their guests must wear non-marking shoes, acceptable tennis clothing in accordance with the Lawn Tennis Association’s regulations. Any members not complying with this rule may be asked to leave the courts immediately.
i) Club members along with their children and guests will, at all times, behave in an orderly and mature manner and failing to do so may result in expulsion from the Club.
j) It is the responsibility of members to keep their children under proper control at all times. Failure to do this will result in the member being expelled from the Club.
k) Parents and guardians of children under 16 years of age must supervise them at all times whilst in the Club.
l) Children (16 years and under) swimming times must be strictly adhered to. These are subject to variation and can be found posted around the Club.
m) Please be aware that only approved swimming aids may be used in the pool.
n) No tubes, flippers, masks, snorkels, footballs, bikes, skateboards, kites or any other article deemed by the staff as unsuitable shall be allowed into the Club or allowed for use in the pool.
o) The Club premises or any part thereof may on any day of the year, at the discretion of the Proprietor / Company, be used for functions which members shall not be entitled to attend except with the Proprietor’s/ Company’s consent.
p) The Proprietor / Company reserve the right to preclude any persons from the premises without assigning reason or giving explanation.
q) Suitable attire is required throughout the Club. Men are not to wear vests in the Club other than in the gym. All members shall remain fully clothed in the Club other than when using the pool and wet facilities. In this case ladies are not allowed to go topless and all members will wear a swimming costume at all times on their lower body.
r) All members will abide by the Club Complaints Procedure, which is available on request.

At the absolute discretion of the Proprietor / Company any or all of the facilities may be temporarily or permanently closed for maintenance or any other reason without prior notice in the interests of health and safety.

Members may bring a guest to the Club subject to limitations. Members are requested to adhere to the guest policy and abuse of the guest policy may result in withdrawal of membership.
a) Guests may only attend the Club in the company of a valid paid up member.
b) Other than when dining, the facilities are limited to a maximum of two guests per membership at any one time. All children under 14 years (members or guests) must vacate the Club by 8:30pm.
c) Guests using the facilities may only do so after a member has produced a valid guest pass or purchased a day pass at the prevailing guest rate. It is the member’s responsibility to ensure guest fees are paid. All guests are to be signed in and out at reception when utilising the facilities.
d) Guest fees do not apply purely dining, although reservations are required for parties which include more than three guests.
e) Individual guest visits are restricted to five times in any one 12-month period when using the facilities.
f) Members are responsible for the good conduct of their guests and must ensure their guests abide by the Club’s rules to ensure that the peace and enjoyment of all members is preserved.
g) No member may bring a guest to the Club who has been refused membership or ejected from the Club.
h) Guest Passes are issued to existing members when they join and on an annual basis thereafter or when a new member is referred and joins the Club.)
i) Lifestyle members may book a guest space 8 days in advance, Platinum members 10 days.
j) Members can book their guests on to exercise classes and tennis sessions (Subject to tennis session fee) on the day of their visit.

The Club reserves the right to restrict guests during peak periods without notice and to make changes to the guest policy that are in the best interests of the Club.


The Proprietor / Company reserve the right to preclude any persons from the premises without assigning reason or giving explanation.
Persons under 16 years are not permitted within the spa, steam, sauna, and gym or bar areas.
A parent’s or guardian’s membership covers persons up to the age of 16 years who are listed on a family membership.
From the date of their 16th birthday children must become Adult members if they wish to continue to use the Club. (There is no joining fee where the parent or guardian is already a Member of the Club)
In order to maintain a period of comparative peace at the Club children under the age of 14 may attend the Club until 8.30pm Monday – Thursday and 9.00pm Friday – Sunday only, by which time they must vacate the Club premises.
Swimming times, which may vary from time to time, apply to children under 16 years and it is the parent’s/guardian’s responsibility to be aware of notices in this respect.
Children over 5 years may only change in the same gender or family changing areas.

When frequenting the Club, members are respectfully asked to maintain a respectable level of dress, in particular:

a) Wear suitable footwear at all times other than when physically going to, using and leaving the pool and spa complex.
b) Wear a shirt, trousers, shorts, dress, wrap skirt, tee shirt, blouse, dress or similar at all times other than when physically going to, using and leaving the pool, spa complex and gymnasium.
c) Vests for men are not permitted.
d) Sports wear on occasion may not be permitted in the restaurant area.
e) Sport tops, shorts and footwear must be worn in the gymnasium at all times.
f) The wearing of swimming costumes is restricted to the pool, spa and changing areas only.
g) On occasion entry to events may be limited to the strict dress code i.e. Black Tie.

The Club premises will be open to members at such hours as the Proprietor / Company may notify on the Club notice board.
The permitted hours for the supply and comsumption of intoxicating liquor on the Club premises to Members and their guest shall be the permitted hours of the Club’s approved licence. Such hours shall be notified to members on request.
The Club facilities operating hours may not be the same as the Clubs opening hours. Such hours shall be notified to members on request.
Opening, operating and consumption hours may vary or permanently change from time to time.


1. The Proprietor / Company reserves the right to refuse admission to any member or guest and to terminate or suspend the membership without assigning or giving reason for any such action or giving any explanation to that member.

2. If any member fails to comply with the Rules of the Club or in the opinion of the Proprietor / Company conducts himself/herself either in or outside the Club bringing the Club into disrepute, the Proprietor / Company may in his absolute discretion caution, suspend or expel any such member without assigning a reason for any such action or giving any explanation to that member.

3. The Proprietor / Company do not accept liability for loss or damage to property of a member or guest. Although personal lockers are available no secure storage facilities are provided and accordingly the Proprietor / Company recommend that no property of value should be brought onto the Club premises and left unguarded.

4. The Proprietor / Company reserve the right to ask any person who is judged to be causing a nuisance to leave the Club. Failure to do so will result in termination of membership.

5. A prior member will not be eligible to benefit from promotions offered to attract new members within three months of a prior period of membership being held.

6. The company reserves the right to levy a 3% surcharge on all credit card transactions.

These rules are subject to alteration, deletion or addition by the Proprietor / Company without prior notice.

The Proprietor / Company may at any time in his absolute discretion and without prior notice, close the Club premises or any of the facilities temporarily and may, by giving three months prior written notice affixed to the Club notice board dissolve and close down the Club. In the event of such dissolution and closing down, the membership of all members shall be deemed terminated and they have no rights or claims against the Proprietor.

The Proprietor / Company whose decision shall be final and binding on all members of the Club shall determine any dispute or differences which may arise in regard to interpretation of these rules.

22. DOGS

Please note that dogs are not permitted on the premises at anytime with exception of guide dogs.

23. Lockers

Lockers are provided to members free of charge although the use for the securing valuables is entirely at the members risk and the Club is not able to take any responsibility for any lost items. Members may only use the lockers during their use of the facilities on any given day and are not permitted to leave items in the lockers overnight and as such the Club may remove the items left in lockers Iand place these without liability into lost property. If the Club is able to identify the member who has left items in a locker overnight then the Club reserves the right to make a charge of £15.00 for emptying the locker and for covering the admin cost of recovering the key. In the event a member happens to lose a key for a locker the Club will charge for the keys and wrist straps replacement at £15.00 each or at a higher cost should such be charged by the supplier.


Members are able to make bookings by phone, email, online or in person.

Bookings made by email are not firm bookings unless a confirmation email has been sent by Club confirming the booking.

The Club offers no guarantee with regard to responding to bookings made by email within a specified timescale.

Members who book classes or courts and either do not turn up for the booking or fail to cancel the booking 24 hrs prior, may be blocked from booking classes

The Club reserves the right to release booked spaces, tables, tickets or courts 15 min after a scheduled booking in the event of a no show.

Where applicable, the member is responsible for payment of additional facility fees.

Facilities may only be used in the name of the person who made the booking.

Bookings are not transferable.

Where fees have been paid in advance for a booking, credit for cancelled bookings will be given only at the discretion of the management, although in any event there will be no credit if the space, facility, table, event or ticket is not re-let.